questions about our company, products/services, policies, and more
Frequently Asked Questions
Welcome to our FAQ page, where you can find answers to the most commonly asked
1. General Questions
2. Company Information
1. General Questions
What is your return policy?
We want you to be completely satisfied with your purchase, so we accept returns on all items within 30 days of the purchase date. To start a return, please visit our Returns page and follow the instructions.
How do I track my order?
Once your order has shipped, you will receive a tracking number via email. You can use this number to track your order on our website or on the carrier's website.
Can I cancel or modify my order?
If you want to change your order, please send us an email to info@linnin.nl
Do you have a physical store?
Currently, we do not have a physical store. However, we do offer free shipping and free returns, so you can try our products risk-free.
2. Returns and Exchanges
Returns Policy
Shipping Costs:
Customers are responsible for the shipping costs of returned items.
Return Period:
You can initiate a return within 14 days of receiving your package.
Return Procedure:
1. Initiate your return via info@linnin.nl
2. Ensure that the item is unworn, unused, and in its original packaging.
3. Include a copy of your invoice with the returned item.
4. Ship the item to Heirstraat 21, ELSLOO 6181HL.
**Inspection and Refund:**
Upon receiving and inspecting the returned item, we will proceed with the refund of the purchase amount.
For more information or inquiries, please contact our customer service at info@linnin.nl.
Customers are responsible for the shipping costs of returned items.
Return Period:
You can initiate a return within 14 days of receiving your package.
Return Procedure:
1. Initiate your return via info@linnin.nl
2. Ensure that the item is unworn, unused, and in its original packaging.
3. Include a copy of your invoice with the returned item.
4. Ship the item to Heirstraat 21, ELSLOO 6181HL.
**Inspection and Refund:**
Upon receiving and inspecting the returned item, we will proceed with the refund of the purchase amount.
For more information or inquiries, please contact our customer service at info@linnin.nl.
Company Information
VAT number
NL865044843B01
Chamber of Commerce
Nr: 89625315